Customer Reviews

Amazing team who go above and beyond. Excellent communication and so professional. Freya was so kind and helpful to me in securing a beautiful home for me and my daughter. Recommend for anyone wanting to buy or rent. Danielle Kingman Isle of wight 19/09/2024

Used Red Squirrel to sell my property, they were extremely helpful, professional and patient getting the sale completed from start to finish. I also found there valuation was realistic instead of valuating a really high estimate as every other estate agent did to try make us use them. I wouldn't hesitate to use there services again. Cassie Bruce Isle Of Wight 01/08/2024

Did not deal with Red Squirrel for long as my tenancy was coming to an end as we had recently purchased our first property. From the little contact I had they were really helpful and I found the check out process really simple and easy. Great experience! Nikita Tucker Isle of Wight 12/06/2024

Professionalism and outstanding service 👏🏿 Hassan Hammed Isle of Wight 04/06/2024

In my opinion Red Squirrel are by far the best agents here on the Isle of Wight. They show so much compassion to their clients and really do go above and beyond to try and help. I wouldn’t hesitate to recommend and I will certainly be using them again in the future. Maria Cowen Isle of Wight 28/05/2024

Freya, Eileen so impressed with your service You're lovely people. I'm enjoying my new home! Ianda Moyo Isle of Wight 28/05/2024

They we're very helpful and understanding of our situation and helped us getting a property to rent. We are very grateful for all of their help the team have done for us. Thank you Kathryn D Isle of Wight 28/05/2024

We have had a wonderful experience with Red Squirrel, they have answered all of our queries and have been so patient and understanding with our circumstances! Nothing has been too much trouble and they would always answer when we needed them, and have even been prompt to email back to any of our queries as well! Freya has provided us amazing support and service and has made every step of our application a breeze and a pleasant experience! Yasmin Robinson Isle of Wight 27/05/2024

I must say for an island based lettings/mortgage company they are simply a cut above the rest. We have had the pleasure of renting a property through red squirrel and all of there team are excellent. Every single one of them are at the end of the phone regardless to your enquiry. We have been overwhelmed with the level of service we have received and are so very grateful.... Thank you red squirrel keep up the good work D Robinson Isle of Wight 07/05/2024

Red Squirrel has been fantastic. As first-time buyers, with little to no knowledge of what we needed, nothing was too much trouble. All queries were answered promptly. Everyone was so friendly, Matthew was fantastic and had great communication. Ross was very insightful when showing around the house. We can't thank everyone enough for making this as stress free as possible. Jess Saban Isle of Wight 16/04/2024

Cannot praise this company enough, every member of staff were absolutely brilliant, however, the prize for going above and beyond has to go to Ross. What an absolute star, nothing was too much trouble and I must have really tested his patience! Red Squirrel have been so helpful and professional from start to finish, I would highly recommend them if you want results. 10/10 Carol Shayler Isle of Wight 09/04/2024

I would highly recommend Red Squirrel. Thank you so much for your support when buying my flat. I dealt with Ross and he was fantastic, always ready to answer any questions and put my mind at ease. Thank you again. Emma Morey Isle of Wight 05/02/2024

I sold my property with Red Squirrel at the end of last year and I am so glad I chose Red Squirrel to do this. Charlie was incredible with his knowledge, putting the property on the market for the right price, helping me understand a lot of what I was unsure about being a first time seller, and making me feel at ease with the whole process. Matt was also incredibly helpful making sure I was happy as we progressed through the steps. Each time I went in I was greeted by very helpful and friendly staff who seemed as excited for me as I was. I would highly recommend Red Squirrel to everyone! Laura Haytack Isle of Wight 17/01/2024

Red Squirrel were amazing at keeping in contact throughout our purchase. Massive shout out to Ross, Abi & Matthew for being just as excited for me as I was to get into our first family home! See you in a few years guys xx Charlotte & Luke Isle of Wight 16/01/2024

Red Squirrel are the ultimate when it comes to all things property. They have the knowledge, skill and determination to make you feel comfortable in the knowledge that you are in safe hands when it comes to ALL of your property needs. We will use no one else for our next move. Even our family members have gone with the team at Red Squirrel when moving to the island and they had nothing but great things to say about the service they received. Keep up the great work guys! Martyn Thorp Isle of Wight 05/12/2023

I completed on a house today that was sold via Red Squirrel. Throughout the process they were always helpful and professional, quick to respond, and kept a careful eye on the progress of the transaction to help with any issues. Robert Beaman Isle Of Wight 05/12/2023

Recently contacted the team at Red Squirrel about a property, and the team responded exceptionally fast, the application was sent in within half an hour, having recently worked with Red Squirrel on some projects, I can vouch for the efforts they go to in all aspects of property, 5 Stars from me, Thank you guys Blake Nash Isle of Wight 04/12/2023

I absolutely 100% recommend Red Squirrel if you are searching for your family home. From the first time we stepped into the house we wanted with Abi who showed us around, we have had fabulous communication and support. Ross was amazing in arranging further viewings, surveys and provided a great service all the way to agreeing a purchase between ourselves and the seller, which we did need lots of help with as first time buyers. I would happily and highly recommend this wonderful team. (Isle of Wight based).. Rosie Viette Isle of Wight 29/07/2023

From start to finish all of the staff have been absolutely amazing. So professional, organised, well informed, caring, nothing is too much trouble. I must add that Matt was particularly helpful, making sure that everything was sent to us in a timely manner, answering questions almost immediately. I found the experience with Red Squirrel the best ever, moving home for my daughter has never been so easy!!! Trina Murton Isle of Wight 29/07/2023

We've rented properties through Red Squirrel for the last 8 months. I've found them to be professional and helpful.. Very upfront and open. The family run business is a pleasure to deal with. Raul Van Den Bok Isle of Wight 29/07/2023

We purchased a property through Red Squirrel. There were a lot of issues with the lower part of our chain, but Red Squirrel agents Liam and Adam were able to contact other Estate Agents and keep us updated with information. Towards Completion Abi kept us updated. Very impressed with the Welcome Box, especially the AO voucher, which will be used. Would recommend Red Squirrel to anyone wishing to sell a property on the Island. Pauline Lund Isle of Wight 29/07/2023

Red Squirrel have been brilliant throughout when assisting me with my house move. Take care of everything, easily approachable and nothing too much trouble. Highly recommend. ScouseBlade 77 Isle of WIght 15/04/2023

Recently we have moved our properties to RedSquirrel the move has been completed efficiently with the minimum of fuss, we would rate RedSquirrel with the full 5star rating Ron Pierce Newport, IOW 03/04/2023

I would like to express my thanks to Adam Cooke from the Newport office. I now have a full understanding of the home selling process in the UK thanks to his knowledge and the time that he took to explain each step. He answered all of my questions confidently and concisely (I had a lot). I feel educated enough to make a recommendation to my family based upon my conversation with him. Thank you! Helen Braithwaite Framingham, Massachusetts 10/02/2023

"My experience with red Squirrel has been excellent. The staff made me welcome and nothing was too much trouble. When phoning they were polite and friendly. It's nice to have good customer service. "Thank You" 🙂" Annette Dye Freshwater 23/12/2022

"Red Squirrel recently sold our business It was great to have a local family based team help us, They were friendly, professional, and made the whole process easier. Thank you to the team." Janice Ioannou 22/12/2022

"I purchased my flat through Red Squirrel, rented it out with them for 6 years and sold through them. I can confirm that Eileen and the rentals team are all lovely and extremely professional with any issues being speedily dealt with. Charlie and the sales team are equally as professional and I would not hesitate to recommend them for either your purchase/sale or letting needs." Mr P Fosbury West Sussex 02/12/2022

"First time buying a property, they listened to my needs, taking the time to answer all my questions and providing me with extra information on what I should be doing. Having the MIO app was also very helpful and gave me structure to each step I had taken on the purchasing journey. I would highly recommend Red Squirrel and will be using them again in the future!" Mr J Williams Newport 17/11/2022

"We purchased our first property with Red Squirrel, Alex and Charlie made the process very easy, explaining everything so that we understood every part of the process, communication throughout was fantastic, would highly recommend Red Squirrel and will be using them in the future for our next home!" Mr I Fraser Isle Of Wight 17/11/2022

“Your dedication and creativity can only be matched with an unquenchable thirst for success. On this special, I want to congratulate all of you for yet another great year! Thank you for everything” Ms Miski Ryde 22/03/2022

"Red squirrel helped me to purchase my first property out in the Isle of Wight as I was relocating from the mainland. My experience with them was a real rollercoaster. It all worked out in the end. Rachel was excellent and did a great job. I thought on exchange day it wasn’t going to happen but she stepped in and saved the day. Thank you." Miss Ingall Cowes 01/02/2022

"Red Squirrel were so helpful and always available even while everything was so busy! Our offer was passed on quickly, and communication between the parties was always prompt. We completed within 2 months of putting in our offer, and Red Squirrel were really communicative throughout. On picking up the keys we also received a lovely moving in box full of snacks and drinks and other goodies - such a lovely finishing touch to a completely smooth process." Miss Heal Ventnor 27/01/2022

"Very interactive and supportive throughout the process of purchasing my parents property. Excellent communication." Mr Allchorn Newport 27/01/2022

"Red squirrel estate agency provides an excellent service. We would like to thank them for unstressful time during the whole process of purchasing a new property in Newport. They have been very efficient, friendly, easy to communicate with, polite, straight forward; honestly providing all the information required with no much delay and taking good care of us. We would like to say a Special Thank You to Clarice who, we believe, is a true and a very good representative of Red Squirrel agency. She has provided capable assistance and support throughout. We have no problem in recommending this agency!" Miss Pobeglaya Newport 03/09/2021

"Outstanding service from beginning to end of our sale. Great communications and kept us informed all the time. Chased up solicitors and buyers to keep things running smoothly." Mr Johnson Newport 03/09/2021

"When we decided to use Red squirrel as they stood out to us, they were the only company to take the time and talk us though everything. Throughout the process they kept us updated regularly, excellent communication. Very professional too! We had a very difficult chain, they ensured to get regular updates! Highly recommend this family business, very friendly!" Miss Taylor East Cowes 21/08/2021

"Charlie and the team sold our property in less than a week. They were very responsive and kept us updated throughout the process. Very professional and would definitely use again when the time comes. Thanks Guys." Mr Wheeler Newport 19/04/2021

"Excellent letting agent. Very friendly and responsive with any questions or problems. Would highly recommend." Ms A Cogan IOW 19/04/2021

"We purchased our property through Red Squirrel while over on the island looking for a bungalow, and found them so helpful through out the purchase, we would recommend them." Mr B Lingley Brading 19/04/2021

"From the very first meeting, Charlie was friendly, honest and committed to helping us sell my Grandfather's property. Communication was excellent via phone and/or email, and they were very responsive. Each & every member of staff I spoke to was friendly & efficient ~ big shout out to Alex who was just brilliant and genuinely seemed to have our best interest in mind. Also Clarice and Karen, who were just lovely on the phone, and always responded positively to my calls. We are really happy with the service we received from Charlie and the team, and they will be our go-to Estate Agent from here on in. Thankyou Red Squirrel!" Mrs Wheeler Newport 19/04/2021

"We recently purchased our first home through Red Squirrel and they were a pleasure to work with. Alex and Charlie were great at quick and transparent communication. And they provided a friendly and professional customer service. We'd happily recommend them! Thanks again." Miss Eross Cowes 19/04/2021

"I would like to thank Eileen and her letting team for a wonderful 4 year tenancy. Any time there was an issue it was dealt with professionally and efficiently, and nothing was too much trouble. All the staff are both personable and helpful, and you get the feeling that they genuinely care about their customers. To prospective landlords and tenants, I cannot recommend this company highly enough." Mr Gould Gurnard 19/04/2021

"Eileen, Beth and Stuart really do care about their clients welfare. Despite being under unimaginable personal strain nothing was too much trouble. Highly recommended trust worthy property experts who are highly professional and treat their clients like human beings first, with genuine empathy and compassion." Mr N Marson Newport 19/04/2021

"I can't thank Red squirrel enough and Charlie for all the help they have given me being a first time buyer, Honest and professional advice from start to finish and not pushy like other estate agents so made me feel comfortable straight away, would 100% recommend." Mr C Morris Ryde 19/04/2021

"Red squirrel were very very helpful throughout our house purchase they would reply quickly with answers to emails etc. We purchased throughout the pandemic so had issues surrounding rules and regs but everything was explained and all involved did the best they could to ease the situation. Thanks Red Squirrel good experience." Miss Brown Newport 19/04/2021

"Better late than never! Just wanted to note that Beth was really helpful. Followed up as promised and was very positive about my property search. Really tried to help and I give her a full 5 stars." Mr Mccabe IOW 19/04/2021

"Red Squirrel manage my property with a high degree of professionalism and efficiency. I feel safe in the knowledge that they will look after my property and can highly recommend them. Thank you Eileen!" Mr I Lochner IOW 19/04/2021

"Red Squirrel are a very responsive and professional business who have helped me greatly. Would definitely recommend property viewing with them" B Downer IOW 19/04/2021

"Always really quick to respond. Eileen was really helpful when I needed something, and things were dealt with straight away. A lot better than other agencies I've had in the past." Mr D Watt Sandown 19/04/2021

"Very positive experience all round. We had not rented in the UK for a number of years, and the Red Squirrel Property Shop proved to be supported and helpful throughout our tenancy." Mr J. S East Cowes 19/04/2021